Privacy Policy

Macros FZ LLC.

This Privacy Notice describes how Macros Inc. and its affiliates (referred to as, "Macros FZ LLC. or Macros FZ LLC. Affiliates & or Subsidiaries, we"), collect and process your personal information through Macros FZ LLC. or Macros FZ LLC. Affiliates & or Subsidiaries websites, devices, products, services, online stores, and applications that reference this Privacy Notice (together "Macros FZ LLC. or Macros FZ LLC. Affiliates & or Subsidiaries Services"). By using Macros FZ LLC. or Macros FZ LLC. Affiliates & or Subsidiaries Services, you are consenting to the practices described in this Privacy Notice. 

• ‘‘All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
• ‘’ will not pass any debit/credit card details to third parties’’
• ‘’The https://www.mycarsrepair.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’

Collection of personal information
We collect your personal information to provide and continually improve our products and services. Here are the types of personal information we collect:
Information You Give Us: We receive and store any information you provide concerning Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services.

Automatic Information: We automatically collect and store certain types of information about your use of Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services, including information about your interaction with content and services available through Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services. Like many websites, we use " cookies " and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services and other content served by or on behalf of Macros FZ LLC. or Macros FZ LLC. Affiliates and subsidiaries on other websites. 

Information from Other Sources: We might receive information about you from other sources such as updated delivery and address information from our service providers which we use to correct our records and deliver your next order more easily. 

Purpose of Personal Information Collection

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

Provide, troubleshoot, and improve Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services.

Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services.

Provide voice, image, and camera services. When you use our voice, image, and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services. 

Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from vendors information regarding the place of establishment and bank account information for identity verification and other purposes.

Communicate with you. We use your personal information to communicate with you concerning Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services via different channels (e.g., by phone, e-mail, chat).

Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. 

Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse to protect the security of our customers, Macros FZ LLC. or Macros FZ LLC. Affiliates and subsidiaries, and others. We may also use scoring methods to assess and manage credit risks.

To enable our systems to recognize your browser or device and to provide and improve Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services, we use cookies and other identifiers. For more information about cookies and how we use them, please read our Cookies Notice.

Sharing Personal Information

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. Macros FZ LLC. or Macros FZ LLC. Affiliates and subsidiaries share customers' personal information only as described below:

Transactions involving Third Parties: We make available to your services, products, applications, or skills provided by third parties for use on or through Macros FZ LLC. Affiliates & Subsidiaries Services. When a third party is involved in your transactions, we share customers' personal information related to those transactions with that third party.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries.com, FZ LLC. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply other agreements; or protect the rights, property, or safety of Macros FZ LLC. or Macros FZ LLC. Affiliates and subsidiaries, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Security of Information

We work to protect the security of your personal information during transmission by using encryption protocols and software.

We follow the Payment Card Industry Data Security Standard when handling credit card data.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.

Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. 

You need to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

Advertising

Third-Party Advertisers and Links to Other Websites: Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services may include third-party advertising and links to other websites and applications. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Macros FZ LLC. or Macros FZ LLC. Affiliates and subsidiaries, including interest-based ads and generic advertisements.

Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. 

Information Access

You can access your information, including your name, address, payment options, profile information, preferences, household settings, and purchase history in the "Your Account" section of the website. a list of examples that you can access.

Customer Choices Regarding Personal Information 

If you have any questions as to how we collect and use your personal information, please contact us at the email address listed on this website. Many of our Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services also include settings that provide you with options as to how your information is being used.

As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services.

If you do not want to receive e-mail or other communications from us, please adjust your account settings, If you don't want to receive in-app notifications from us, please adjust your notification settings in the app or device. If you do not want to see interest-based ads, please adjust your account setting

The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and other identifiers allow you to take advantage of some essential features of Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use any Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services that require you to Sign in. For more information about cookies and other identifiers, see our Cookies Notice.

You will also be able to opt out of certain other types of data usage by updating your settings on the applicable Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries website, device, or application. Most non-Macros FZ LLC. or Macros FZ LLC. Affiliate's and subsidiary's devices also provide users with the ability to change device permissions (e.g., disable/access location services, and contacts). For most devices, these controls are located in the device's settings menu. If you have questions about how to change your device permissions on devices manufactured by third - parties, we recommend you contact your mobile service carrier or your device manufacturer.

As a customer, vendor, or service provider, you can adjust your e-mail or other communications you receive from us by updating your account

In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, please contact Customer Service via email listed on this website. Depending on your data choices, certain services may be limited or unavailable

Under Aged use with Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services

Macros FZ LLC. or Macros FZ LLC. Affiliates and subsidiaries do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services only with the involvement of a parent or guardian.

Conditions of Use & Sale, Notices, and Revisions.

If you choose to use Macros FZ LLC. or Macros FZ LLC. Affiliates & Subsidiaries Services, your use, and any dispute over privacy are subject to this Notice and our General User Agreement Terms, including limitations on damages, resolution of disputes, and application of the law of the Dubai International Finance Centre. If you have any concerns about privacy at Macros FZ LLC. or Macros FZ LLC. Affiliates and subsidiaries, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change too. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

TERMS & CONDITIONS
User Agreement

Introduction
This User Agreement, the Website or Mobile Applications, and all policies and additional terms posted on and in our sites, applications, tools, and services (collectively "Services") set out the terms on which, and its subsidiaries, affiliates offer you access to and use of our Services. The Website or Mobile Application Terms of Use, all policies, and additional terms posted on and in our Services are incorporated into this User Agreement. You agree to comply with all terms of this User Agreement when accessing or using our Services.

The entity you are contracting with is: Macros FZ L.L.C. and its subsidiaries, and affiliates, incorporated under the laws of the state of Dubai, UA.E. P.O.Box 121161 Dubai UAE, Address, In this User Agreement, these entities are individually and collectively referred to as Macros FZ L.L.C,," "we," or "us."

United Arab of Emirates is our country of domicile, Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”

The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”

Seller/Service Provider/Vendors or vendors you are contracting with through Macros FZ L.L.C in this User Agreement, these entities are individually or collectively referred to as “Garage/workshop/Seller/Service Provider/Vendors” “Vendors” “Merchants” “Service Providers” “them”

Please be advised that this User Agreement contains provisions that govern how claims you and I have against each other are resolved (see "Disclaimer of Warranties; Limitation of Liability" and "Legal Disputes" provisions below). 

It also contains an Agreement to Arbitrate which will, with limited exception, require you to submit claims you have against us or our agents to binding and final arbitration, unless you opt out of the Agreement to Arbitrate Legal Disputes, ("Agreement to Arbitrate")). If you do not opt-out: (1) you will only be permitted to pursue claims against us or our agents on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding and (2) you will only be permitted to seek relief (FZ L.L.C including monetary, injunctive, and declaratory relief) on an individual basis.

About Macros FZ L.L.C.

Macros FZ L.L.C is an online marketplace to connects customers with vendors/merchants and service providers and allows them to offer, and sell goods and services in various geographic locations using a variety of pricing formats. Macros FZ L.L.C. is not a party to contracts for sale between third-party Sellers/Service Providers/Vendors and buyers, nor is Macros FZ L.L.C. a traditional auctioneer or marketplace. Macros FZ LLC can operate under different business names, including but not limited to Mycarsrepair 

Any guidance Macros FZ L.L.C provides as part of our Services, such as pricing, listing, and sourcing is solely informational, and you may decide to follow it or not. We may help facilitate the resolution of disputes between buyers and Sellers/Service Providers/Vendors through various programs. Unless otherwise expressly provided, Macros FZ L.L.C. has no control over and does not guarantee: the existence, quality, safety, or legality of services and items advertised

Using Macros FZ L.L.C.

In connection with using or accessing our Services you agree to comply with this User Agreement, our policies, our terms, and all applicable laws, rules, and regulations, and you will not:

• Breach of any laws, regulations, third-party rights, or our systems, Services, policies, or determinations of your account status.
• Use our Services if you are not able to form legally binding contracts (for example, if you are under 18 years old), are temporarily or indefinitely suspended from using our Services, or are a person with whom transactions are prohibited under economic or trade sanctions.
• Fail to pay for items purchased by you, unless you have a valid reason as set out in Macros FZ L.L.C policy, for example, the Seller/Service Provider/Vendor has materially changed the item's description after you bid (see our payment policies) 
• Fail to deliver items sold by you, unless you have a valid reason as set out in Macros FZ L.L.C payment policy.
• Manipulate the price of any item/service or interfere with any other quotations/bid
• Transfer your Macros FZ L.L.C. account (including reviews) and user ID to another party without our consent.
• Share your login credentials with any third parties. If you require that authorized third parties (employees, agents, etc.) have access to your account
• Create listings, post, or upload content in inappropriate categories or areas on our sites.
• Post false, inaccurate, misleading, deceptive, defamatory, or disparaging content.
• Distribute or post spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes.
• Distribute viruses or any other technologies that may harm Macros FZ L.L.C. or the interests or property of users.
• Use any data gathering /data mining and extraction tools, or other automated means to access our Services for any purpose, except with the prior express permission of Macros FZ L.L.C.
• Circumvent any technical measures used to provide our Services.
• Interfere with the functioning of our Services, such as by imposing an unreasonable or
  disproportionately large load on our infrastructure.
• Infringe the copyright, trademark, patent, publicity, moral, database, and/or other intellectual property rights (collectively, "Intellectual Property Rights") that belong to or are licensed to Macros FZ L.L.C. Some, but not all, actions that may constitute infringement are reproducing, performing, displaying, distributing, copying, reverse engineering, decompiling, disassembling, or preparing derivative works from content that belongs to Macros FZ L.L.C. or someone else.
• Infringes any Intellectual Property Rights that belong to third parties affected by your use of our Services or post content that does not belong to you.

Buyers or recipients of a service or a product

DELIVERY/SHIPPING POLICY:  The delivery of the services will take place at the garage of choice declared address of garage/premises and needs to be documented by the joint signature of the service provider (Garage, seller, etc.…) and the customer (buyer, recipient of service/product car user, etc..) on Service Provider’s standard form of Car Inspection sheet, Quotation and Invoice.

Where applicable: The multiple bookings/orders/shipments may result in multiple postings to the cardholder’s monthly statement

Fees and Taxes

We charge Seller/Service Provider/Vendors for the use of our Services or on our digital platform, customers/buyers are charged by the service provider based on accepted quotations, actual prices, or another price agreed upon and any documented through different means of communications including but not limited to, a chat on our platform 

Fees & Payment Charges & Policies

The fees we charge Sellers/Service Providers/Vendors for using our Services are as follows: 

• “MACROS FZ-LLC” maintains the http://www.mycarsrepair.com Website ("Site").
• ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
• ‘’We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries following the law of UAE’’ 
• ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
• ‘’User is responsible for maintaining the confidentiality of his account’’
• We may change our selling fees from time to time by posting the changes on the Macros FZ L.L.C. site fourteen (14) days in advance but with no advance notice required for temporary promotions or any changes that result in the reduction of fees.
• Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
• If you are a Seller/Service Provider/Vendor, you are liable for fees arising out of all sales made using some or all of our Services, even if sales terms are finalized or payment is made outside of Macros FZ L.L.C. In particular, if you offer or reference your contact information or ask a buyer for their contact information in the context of buying or selling outside Macros FZ L.L.C., you may be liable to pay a penalty of an additional 100% applicable to that item's sale value, even if the item doesn't sell, given your usage of our Services for the introduction to a buyer.
• You must use the payment method accepted by Macros FZ L.L.C  when using our selling Services and pay all fees and applicable taxes associated with your use of our Services by the payment due date. If your payment method fails or your account is past due, we may place restrictions on your account, or the Macros FZ L.L.C. Payments Entities (as defined below) may collect amounts owed in the following manner:
• All payments made by buyers/customers will be routed through Macros FZ L.L.C, Macros FZ L.L.C will make the payment to the Seller/Service Provider/Vendor (you) within 7 working days, deducting agreed fees.
• In addition, if and when required by legal and local authorities, we may also report information about your account to credit bureaus, and as a result, late payments, missed payments, or other defaults on your account may be reflected in your credit report
• In any jurisdiction where Macros FZ L.L.C. must collect sales taxes on sales you make using our Services, we or the Macros FZ L.L.C. Payment Entities may collect such sales taxes from you via the payment method on file.
• Selling fees don't purchase exclusive rights to item exposure on our Services. We may display third-party advertisements (including links and references thereto) or other content in any part of our Services, including your listing, in our sole discretion and without consent from, or payment, fee reduction, or other credit to, Seller/Service Provider/Vendors.
• When buying an item using our Services, you agree to the Rules and policies for buyers and that:
• You are responsible for reading the full item listing/partner's terms and conditions before accepting a bid or offer, buying, or committing to buy or take a service, you enter into a legally binding contract to purchase an item when you accept, commit to buy an item or a service, your offer for an item is accepted, or if you have the winning bid (or your bid is otherwise accepted), We do not transfer legal ownership of items from the Seller/Service Provider/Vendor to you.
• Macros FZ L.L.C. is not responsible for the logistics, transfer, or delivery of services or items provided or exchanged by the Seller/Service Provider/Vendors and vendors
• Buyers/Customers are encouraged to report any misuse, misinformation, or no delivery of services or items, by the vendor under, report a Seller/Service Provider/Vendor or a vendor Buying and Selling, 
• You authorize us to use automated tools to translate your Macros FZ L.L.C. content and member-to-member communications, in whole or in part, into local languages where such translation solutions are available. The accuracy and availability of any translation are not guaranteed.
• You authorize us to Contact You through different communications, including phone, mail, and digital methods, and you authorize us to review and keep Recording Chats, Calls; Analyzing Message Content.
• As described in our Privacy Notice, Macros FZ L.L.C. may collect other telephone numbers for you and may place manual non-marketing calls to any of those numbers and auto-dialed non-marketing calls to any landline. Standard telephone minute and text charges may apply and may FZ L.L.C include overage fees if you have exceeded your plan limits. You may change your marketing communications preference for calls at any time, including through the Communication Preferences section of your My Macros FZ L.L.C. You may also opt out of a specific text marketing campaign by replying "STOP" to such a marketing text message.
• Macros FZ L.L.C. may share your telephone number with its authorized service providers as stated in our User Privacy Notice. These service providers may contact you using autodialed or pre-recorded calls and text messages, only as authorized by Macros FZ L.L.C. to carry out the purposes identified above.

Refunds, Returns, and Cancellations for Seller/Service Provider/Vendors

• Vendors, Seller/Service Providers/ and Service Providers can create rules to agree with regards to their bids, services, products, returns, and refund policies, whereas it is compatible with the governing laws in the country in which they operate, and is compatible with major payment schemes rules of refund/chargeback/cancellation and finally whereas this agreement of cancelation/refund/return is documented legally on Macros FZ LLC platform.
• Refunds will be done only through the Original Mode of Payment.
• Provider/Vendors and Service Providers may customize their policy preferences in their account settings within Macros FZ L.L.C.  However, Macros FZ LLC cancellation, refund, and other financial settlements will supersede in case of any conflict or dispute.
• When a repair/service request cancelation is made before the vendor/seller/service provider has initiated the Services, and the vendor/seller agrees, the cancelation request will be accepted and a full refund will be made within 21 days to the buyer, or more, as refund timing may vary following the rules of third parties, such as credit and debit card networks.
• after payment has been completed, Macros FZ L.L.C may issue a refund to the buyer on the Seller/Service Provider/Vendor's behalf and charge the Seller/Service Provider/Vendor for the amount of the refund.
• Buyers can request to cancel an order on Macros FZ L.L.C in and the Seller/Service Provider/Vendor, the request will be reviewed by the vendor/service provide/and when needed by Macros FZ LLC within 3 days, buyers will be notified with the final decision 
• If the order/item cannot be canceled, buyers are still eligible to seek compensation in line with the governing laws of the UAE, or in the country they operate
• Additionally, Macros FZ L.L.C. may charge Seller/Service Provider/Vendors for the cost of return Macros FZ L.L.C. or any other cost associated with the cancelation or return of the service/product. 
• Macros FZ L.L.C. may invoice Seller/Service Provider/Vendors for these charges and collect such charges as described in the Payments Terms of Use.
• In certain instances, a buyer may be responsible for the cost of return or the cost of cancelation for an item returned to a Seller/Service Provider/Vendor. In such case, Macros FZ L.L.C. the buyer agrees that Macros FZ L.L.C. may deduct the cost of cancelation or return from the refund owed to you.
• Customer can cancel their requested services within 24 hours before the initiation of work by the service provider; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

Payment Services

• Payments for goods and services sold using our Services are facilitated by Macros FZ L.L.C. entities Macros FZ L.L.C. To receive payment for an item sold using our website/digital Services, you must accept and comply with the Payments Terms of Use, FZ L.L.C including the requirements to provide to Macros FZ L.L.C. Payment Entities information about you, your business, and the financial account you will use to receive payments.
• You may pay for items and services using the payment methods that the Macros FZ L.L.C. Payment Entities make available, and the Macros FZ L.L.C. Payment Entities will manage the settlement of the payment to Seller/Service Provider/Vendors. When buying our Digital Services, you authorize the Macros FZ L.L.C. Payment Entity to initiate payments using your selected payment method and collect the transaction amounts on behalf of the Seller/Service Provider/Vendor. Accordingly, payments received by the Macros FZ L.L.C. Payment Entity from you will satisfy your obligations to pay the Seller/Service Provider/Vendor.
• In certain instances, your transaction may be declined, frozen, or held for any reason including for suspected fraud, AML compliance, compliance with economic or trade sanctions, in connection with Macros FZ L.L.C. internal risk controls, or due to potential violations of any policy of Macros FZ L.L.C. or the Macros FZ L.L.C. Payment Entity, or a policy of one of the Payment Entity's third-party payment services providers.
• You may make changes to your default payment method through the Personal Information section under your user account Macros FZ L.L.C. You are responsible for maintaining the accuracy of the information we have on file, and you consent to Macros FZ L.L.C. updating such stored information from time to time based on information provided by you, your bank, or other payment service providers. You will only provide information about payment methods that you are authorized to use.
• You agree to comply with, and not cause a third party to violate, all applicable laws, regulations, rules, and terms and conditions in connection with the use of the services provided by the Macros FZ L.L.C. and its affiliates and subsidiaries. You understand that some third parties, such as credit and debit card issuers, credit and debit card networks, and payment service providers, may have their terms and conditions for the payment or settlement methods you choose to use in connection with managed payment transactions. Failure to abide by third-party terms and conditions may result in fees assessed to you (for example, currency conversion fees from your credit card issuer if the transaction currency is different from your credit card currency) or other actions taken by such third parties, and you agree that the Macros FZ L.L.C. has no control over, or responsibility or liability for, such fees or actions.

Welcome Emails

1. Subject: Welcome to Repair My Car

Hey [Customer's Name]!

Buckle up, because you're officially part of the Repair My Car family! 🎉

We're here to make your car easy, breezy, and stress-free. From tune-ups to tire rotations, we've got your ride covered. 🚗💨

Hop on our website, explore the magic, and let the car pampering begin!

Cheers to smooth rides ahead,

Repair My Car Crew 🛠️

2. Subject: Welcome to Repair My Car 🚗

Dear [Customer's Name],

A warm welcome to Repair My Car!

Thrilled to have you join our automotive haven. Get ready for a journey where your car's needs meet precision and your convenience is our priority.

Explore our services at your leisure, and let's ensure your ride stays as smooth as your decision to choose Repair My Car.

Here's to a refined road ahead,

Repair My Car Team 🛠️

Where Precision Meets Convenience
 

3.  Subject: Welcome to Repair My Car!

Dear [Customer's Name],

Welcome to Repair My Car! We're delighted to have you on board. Your journey to hassle-free car care starts here.

Best regards,

Repair My Car Team 🛠️

Where Precision Meets Convenience

OUR STORY
We feature a team of experienced professionals with over 50 years of experience across multiple industries, but at our hearts, we are customers who have experienced and struggled with the lag of digitization and automation in the car repair industry. Accidents and breakdown happen every day, in which case customers assess different repair options based on time, cost, and reliability factors. The journey is -still very much- described as a painfully manual process.
With over 3 million used cars in the UAE itself, the non-availability of an online digital platform that can equip customers with the information they need to decide with regards to where, how, when, and how much will it cost them to repair their car, was mind-blowing. The problem was crystalized during the Covid lockdown when we struggled to get information, we needed to make the right decision regarding repairing our car. For us, it was only natural that we do something about it! it took us over one whole year to do dedicated research, establish contacts, set performance standards, and create a reliable
platform of trusted garages and workshops where customers can have a seamless experience when repairing their cars. We embarked on this journey from Delaware in the USA, where we established our first business there, and soon after, we headed to what we call home, the United Arab
Emirates to start our first branch. Our business was welcomed by the UAE regulatory bodies and greatly supported by the vision of its leaders who paved the way for major players from around the world to come to Dubai, to change the world into a better place. We have been embraced by the Dubai Internet City, accelerator program, the In5, who supported every step we made to provide a hassle-free experience for our customers.

ABOUT US
We are an independent, neutral, and transparent digital platform that houses the most trusted garages and workshops operating in the UAE. We aim to provide the best service to both our clients and partners.